Information we collect
We may collect information you choose to provide when you contact us, request a consultation, schedule a meeting, or otherwise communicate with us. This may include your name, email address, phone number, company name, project details, and the contents of your message.
When you use the website, we and the service providers that support it may automatically receive limited technical information, such as your IP address, browser and device type, referring page, pages visited, approximate location, and the date and time of your visit.
How we use information
We may use the information we collect to:
- Respond to questions, consultation requests, and other messages.
- Evaluate potential projects and provide requested services.
- Prepare invoices, process payments, administer customer accounts, and maintain transaction records.
- Operate, maintain, secure, and improve the website.
- Understand how visitors use the website and troubleshoot technical issues.
- Comply with legal obligations and protect our rights, users, and business.
Payments and Stripe
We use Stripe to provide checkout, payment processing, invoicing, fraud prevention, and related services. When you pay through Stripe, Stripe may collect information such as your name, email address, phone number, billing address, payment method details, purchase amount, and transaction history. Stripe processes this information under its own privacy notice. We may receive transaction and customer details from Stripe that are needed to confirm payment, provide services, manage your account, prevent fraud, resolve disputes, and maintain required business and legal records.
We do not use your email address, phone number, or any other personal information received from Stripe for marketing or advertising. We may use that information only for service, billing, support, security, recordkeeping, dispute, and legally required communications related to your transaction or customer relationship.
Scheduling and third-party services
Our contact page uses an embedded scheduling service provided by Cal.com. If you book a meeting, the information you submit is processed by Cal.com under its own privacy terms and may also be shared with us so we can manage the appointment. Other vendors may help us host the website, deliver communications, or maintain our systems. These providers may process information only as needed to perform services for us or as otherwise permitted by law.
Cookies and similar technologies
The website and its embedded services may use cookies or similar technologies that are necessary for functionality, security, preferences, or basic performance measurement. You can control cookies through your browser settings, although disabling them may affect certain website features, including scheduling.
How we share information
We do not sell your personal information. We may share information with service providers that help us operate our website or business, with professional advisers when reasonably necessary, in connection with a business reorganization, or when required to comply with law, legal process, or a valid government request. We may also disclose information when necessary to prevent fraud, address security concerns, or protect the rights and safety of others.
Data retention
We retain personal information for as long as reasonably necessary to respond to you, provide services, maintain business and legal records, resolve disputes, and enforce agreements. Retention periods depend on the nature of the information and why it was collected.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
Your choices and rights
You may ask us to update or delete personal information you previously provided, subject to legal and operational retention requirements. Depending on where you live, applicable law may give you additional rights concerning access, correction, deletion, or use of your information. To make a request, email us at automationsnewage@gmail.com. We may need to verify your identity before completing a request.
Children’s privacy
This website is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and address the situation.
External links
The website may link to third-party websites or services. We are not responsible for their privacy, security, or content. Review the privacy notices of any third-party service you choose to use.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. The effective date at the top of this page shows when the current version took effect. Material changes will be reflected on this page.
Contact us
For privacy questions or requests, email New Age Automation Systems LLC at automationsnewage@gmail.com.